Last updated: March 2026
We collect information you provide directly, including name, email, phone number, shipping address, and payment details when you create an account or place an order. We also collect usage data such as browser type, IP address, and pages visited to improve our services.
Your information is used to process orders, provide customer support, send order confirmations and shipping updates, improve our platform, and comply with legal obligations. We do not sell your personal information to third parties.
We implement industry-standard security measures including SSL encryption, secure payment processing through Razorpay, and restricted access to personal data. Passwords are hashed and never stored in plain text.
We use cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser preferences.
We use trusted third-party services including Razorpay for payments, Cloudinary for image hosting, and email service providers for notifications. These services have their own privacy policies.
You have the right to access, update, or delete your personal information. Contact us at privacy@medvique.com to exercise these rights. We will respond within 30 days.
For privacy-related inquiries, contact us at privacy@medvique.com or write to Medvique, 123 Healthcare Avenue, New Delhi 110001, India.
